Privacy Policy

AI 360 is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use and protect your personal information when you interact with our services.

1. Information We Collect

  1. Personal Information

    When you register or use our services, we may collect:

    • Contact Details: Name, email address, phone number.
    • Account Information: Login credentials, company name, role.
    • Communication Records: Messages and correspondence with our support team.
  2. Usage Data

    We automatically collect data to improve our services:

    • Technical Information: IP address, browser type, operating system.
    • Interaction Data: Pages visited, features used, time spent on our platform.
  3. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We utilize the collected information to:

  • Provide Services: Deliver and maintain our chatbot solutions.
  • Improve User Experience: Analyze usage to enhance functionality and performance.
  • Communicate: Send updates, respond to inquiries, and provide customer support.
  • Ensure Security: Detect and prevent fraudulent activities and security breaches.
  • Comply with Legal Obligations: Adhere to applicable laws and regulations.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist in operating our services, under strict confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Data Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion:Request deletion of your personal data, subject to legal obligations.
  • Objection:Object to the processing of your data under certain circumstances.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at contact@rada360.com.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
AI 360
Email: contact@rada360.com
Website: https://ai.rada360.com